Order tracking

Track Your Order

Enter your details and tracking number below to follow your parcel step by step.

Your information is only used to locate your parcel.

Secure tracking

Your data stays private and is only used to find your parcel.

Every step

Follow your order from dispatch to your door.

Real support

A question about your delivery? Our team replies to every message.

Where can I find my tracking number?

Your tracking number is included in the shipping confirmation email we send you once your order has been dispatched. Don't forget to check your spam folder.

My tracking number shows no information

Tracking details can take a little time to appear after your parcel has been handed to the carrier. If nothing shows after a few days, please contact us — we'll check it for you.

I haven't received a tracking number

Send us your order number and full name at belora.support@gmail.com and our team will get back to you.

Need help?

belora.support@gmail.com

Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 12:00 PM